Front Office Assistant

Front Office Assistant

Job Summary of Front Office Assistant:

You will be responsible for greeting visitors, managing inquiries, and ensuring a positive and welcoming atmosphere. Your role will include maintaining the reception area, answering phone calls, and directing visitors and associates to the appropriate contacts. A professional demeanor and excellent communication skills are essential for success in this position.

Job Duties and Responsibilities of Front Office Assistant:

• Make a positive first impression by greeting guests warmly and assisting with any questions they may have, whether through direct interaction or over the phone.
• Maintain a positive and inviting stance to ensure that all staff and visitors feel embraced.
• Make sure that visitors and associates are directed to the right individual for their needs.
• Uphold the safety and cleanliness of the reception area through compliance with procedures, rules, and regulations.
• Record and articulate steps executed, irregularities, and ongoing demands to ensure consistency across teams.
• Provide assistance with supplementary administrative tasks, like arranging files, inputting data, and monitoring office supplies.

Qualifications and Experience of Front Office Assistant:

• Superior ability to connect with others and articulate ideas effectively.
• Established competency in efficiently operating phone systems and directing calls appropriately.
• Superior organizational skills and a careful consideration of details.
• Proficient at handling multiple responsibilities swiftly.
• Having worked as a receptionist or administrative assistant previously is advantageous but not compulsory.
• Competent in utilizing the Microsoft Office Suite and familiar with standard office machinery.

Benefits of Front Office Assistant:

• Medical, dental, and vision benefits included in the package.
• Life insurance can offer peace of mind by ensuring that family members are cared for financially in the event of the policyholder’s death.
• Paid time off offers employees the flexibility to plan and enjoy time away from work while still being compensated.
• Paid holidays.
• 401(k) retirement plan.
• Employee discount program.
• Training and development pathways provide resources for individuals to acquire new skills and knowledge.

Salary:

The hourly pay scale spans from $15.00 to $18.00.

About Burlington:

Burlington Stores, Inc. is one of the largest off-price retail chains in the United States. The Burlington prides itself on providing customers with great values on high-quality merchandise. Burlington’s stores offer a wide range of products, including clothing, footwear, home goods, and accessories at prices well below traditional retail prices. The Burlington also fosters a diverse and inclusive workplace, with a strong commitment to employee development and career growth.