Customer Service Associate

Customer Service Associate

Job Summary of Customer Service Associate:

The main objective of Bath & Body Works is to recruit an employee who can deliver compelling in-store experiences that uphold the brand’s top-tier standards and commitment to exceptional service. Job duties include recognizing customer needs, proposing product options, and ensuring a lively and well-maintained retail environment. The ideal candidate thrives in a fast-paced retail setting and contributes to creating a warm and dynamic store environment.

Job Duties and Responsibilities of Customer Service Associate:

• Ensure top-tier customer satisfaction through each interaction within the store.
• Cultivate customer allegiance by delivering personalized interactions and customized product suggestions.
• Support the upkeep of a fully stocked sales area by replenishing products as needed.
• Support in the coordination of store displays, floorset plans, and advertising visuals.
• Ensure compliance with all company values, policies, and operational procedures.

Qualifications and Experience of Customer Service Associate:

• Dedicated to offering superb customer service within a retail context.
• Proven effectiveness in generating revenue and fostering customer enjoyment in rapidly changing settings.
• Required to be flexible with availability for different shifts, weekends, and peak times.
• Having excellent communication capabilities and embracing feedback while being flexible to adapt.
• Embrace a mindset of curiosity and humility, acknowledging that there is much to learn from different sources and viewpoints. Approach each situation with openness and a willingness to listen and learn from others
• Forming high-functioning teams capable of meeting current needs and future requirements
• Lead others by setting a strong vision and purpose to inspire action and change
• Witness, engage, and establish connections
• Focus on reaching operational excellence by making constant strides in process enhancement
• Deliver Business Results

There are numerous favorable elements linked to this particular role that can enhance one’s career:

• Quick and easy access to your earned wages through DailyPay’s on-demand wage feature.
• Benefit from a 40% discount on goods along with complimentary products provided for your enjoyment.
• The Employee Assistance Program offers complimentary mental health and wellbeing support for individuals in need.
• Adaptable scheduling options are in place to cater to your lifestyle requirements.

About Bath & Body Works::

Bath & Body Works, a prominent player in the specialty retail sector, is committed to cultivating an all-encompassing atmosphere and spreading joy through their diverse range of fragrances and body care solutions. The brand is actively engaged in supporting environmental and social initiatives, and is dedicated to promoting a workplace where every team member is acknowledged and valued. Employment decisions made at Bath & Body Works are void of any biased considerations towards protected attributes and the company upholds complete adherence to all applicable fair hiring regulations.