Transaction Specialist

Transaction Specialist

Job Summary of Transaction Specialist:

This role focuses on delivering a friendly, seamless, and engaging shopping experience. It involves providing attentive guest service, handling transactions efficiently, and supporting store operations with pride and energy. The position plays a key role in creating a welcoming environment and ensuring guest satisfaction.

Job Duties and Responsibilities of Transaction Specialist:

• Strengthen revenue generation by providing exceptional guest service and fostering positive interactions.
• Offer heartfelt greetings to visitors and ensure a friendly atmosphere throughout every transaction.
• Initiate sincere discussions to grasp and support the requirements of visitors.
• Encourage guests to enroll in loyalty and credit programs to establish stronger connections and enhance customer engagement.
• Enhance guest satisfaction by handling register operations with speed and precision.
• Follow guidelines to ensure the tidiness and organization of register areas.
• Be adaptable in handling diverse guest situations, employing critical thinking to address concerns promptly.
• Contribute to team goals by adhering to established procedures and fostering a harmonious setting.
• Make use of the company systems and software as necessary.
• Discharge any other duties delegated.

Qualifications and Experience of Transaction Specialist:

• Customer service background is a bonus.
• Profound communication capabilities combined with adept interpersonal skills.
• Ability to work alone and collaboratively in a team is a valuable asset.
• A welcoming and accommodating attitude with a careful focus on specifics.
• Experience in operating Zebra PDA and POS systems through firsthand interaction.
• Willingness to work flexible hours, including weekdays, nights, weekends, and holidays.

Benefits of Transaction Specialist:

• Array of selections for insurance including health, dental, and vision coverage.
• Retirement investment option with employer contributions pursuant to a 401(k) plan.
• Paid time off is a standard benefit offered by many employers to attract and retain talent, while holiday pay is a statutory requirement in some jurisdictions.
• Employee discount programs.
• Continuous opportunities for learning and development.

About Bealls:

Bealls and Home Centric are part of Bealls Inc., a family-owned and operated retail company that proudly outfits the family for less. As a growing organization, Bealls continues to expand its footprint while maintaining a people-first approach. Bealls Inc. promotes authenticity, accountability, and work-life balance, providing a supportive and team-focused environment where associates are empowered to deliver an exceptional guest experience.