Front Desk Associate

Front Desk Associate

Job Summary of Front Desk Associate:

Your duties will involve welcoming guests, handling queries, and maintaining a friendly environment. You will be tasked with keeping the reception area organized, responding to phone calls, and guiding visitors and employees to the right persons. Success in this role requires a polished manner and strong communication abilities.

Job Duties and Responsibilities of Front Desk Associate:

• Extend a warm welcome to all guests by personally acknowledging them and responding to any questions, whether in person or via phone.
• Demonstrate a friendly and inviting attitude to make sure all colleagues and guests feel embraced.
• Guide guests and colleagues to the appropriate person for assistance.
• Ensure the reception area remains safe and tidy by following the prescribed protocols, guidelines, and standards.
• Record and relay steps taken, inconsistencies, and ongoing requirements to ensure coherence within organizational units.
• Offer assistance with any extra administrative duties needed, like organizing files, inputting data, and managing inventory of office materials.

Qualifications and Experience of Front Desk Associate:

• Effective abilities in engaging with others and conveying messages clearly.
• Established skill in handling telephone systems and efficiently routing calls.
• Outstanding ability to organize effectively and meticulous attention to particulars.
• Proficiency in managing numerous responsibilities within a dynamic setting.
• Experience as a previous receptionist or administrative assistant is preferred but not mandatory.
• Skilled in utilizing the Microsoft Office Suite and familiar with various office tools.

Benefits of Front Desk Associate:

• Health, dental, and optical insurance.
• Life insurance is a financial product that offers coverage in the event of the policyholder’s death, providing a lump sum payment to beneficiaries.
• Paid time off, often abbreviated as PTO, refers to compensated leave from work that employees can use for various purposes.
• Paid holidays.
• 401(k) retirement plan.
• Employee discount program.
• Opportunities for training and development involve programs designed to enhance skills and knowledge within an organization.

Salary:

The hourly wage ranges from $15.00 to $18.00.

About Burlington:

Burlington Stores, Inc. stands as a prominent off-price retail giant within the United States. The company’s core mission revolves around delivering exceptional bargains on premium goods to its customers. Spanning across various categories like apparel, shoes, household items, and accessories, Burlington’s stores showcase a vast array of products at significantly discounted rates compared to regular retail prices. Furthermore, the company upholds a culture of diversity and inclusivity within its workforce, prioritizing the professional advancement and growth opportunities of its employees.